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I purchased a Lexus from a dealer here in Canada that purchases used Lexus's from the USA.I called Lexus Canada to find out if the warranty was good in both countries!

They advised me that it was good and that i can go ahead and purchase the Lexus! Turns out, that that isn't true!!!!

I have a part that has not worked in over 1 year and Lexus dealer now says that the part is the responsibility of Lexus USA!!!

What a joke!They now want me to talk to Lexus USA about this part and have washed their hands of this complaint!!!

Monetary Loss: $1000.

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Anonymous
#650011

Dear sir,

We are sorry that you recent dealings with your local Lexus dealer did not met you expectations.

We would like the opportunity to discuss further and wonder if you would provide us with your contact information so that a Lexus representative may contact you?

Thank you.

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